مقدمة We want you to be completely satisfied with your purchase. If you are not, please review our Return Policy below.
Eligibility for Returns
Items must be returned within 30 days of purchase.
Products must be unused, unopened, and in their original packaging.
Proof of purchase is required.
Non-Returnable Items
Customized cups and personalized products.
Items marked as final sale.
Return Process
Contact our customer service team at معلومات عنا to initiate a return.
Ship the item back to the provided address. Customers are responsible for return shipping costs.
Refunds
Refunds will be processed within 7-10 business days after receiving the returned item.
Refunds will be issued to the original payment method.
Exchanges
Exchanges are allowed for defective or damaged items only. Please contact us within 7 days of receiving the product.
Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging.
اتصل بنا For assistance with returns or exchanges, email us at معلومات عنا.